April 19, 2005
To Everyone at Jennifer’s Glassworks,
I am writing to let you know how pleased we are with the doors you created for us. Too many times the good things people do, go unnoticed.
When I uncrated the doors I felt like a small child at Christmas. I can’t remember when I have been more excited. It is refreshing to do business with people who keep their word and take pride in the product they produce.
I will certainly pass on my delight to everyone who asks and even those that don’t.
I look forward to doing business with Jennifer’s Glass Works in the future. Again thank you.
Our new entry way is the Distinctive feature we were hoping for and much more! Thank you for a job well done. We appreciate the skill of all your employees. The design and craftsmanship is exceptional. We also appreciate your attention to detail and the personal interest in us as customers. Everyone, from receptionist to installers were professional, courteous and pleasant to work with.
You can be certain, as our friends and neighbors comment on our beautiful door, we will tell them about our pleasant association with Jennifer’s Glass Works.
Thanks again from two very satisfied customers,
Mac and Vicky Brantley
July 25, 2005
Dear Mr. Simmons,
We want to thank you for the total experience we have enjoyed in the replacement of our front door. We are totally pleased and welcome the opportunity to share our experience if any future prospects desire a reference. Our visit with you and the tour of your plant gave us full assurance that we were receiving the quality we were seeking. As you recall, we needed delivery and installation prior to the week-end of our son’s wedding. Your installer was prompt the day he scheduled and spent hours taking great care to install the door and surrounding glass panels as designed. He paid great attention to the fitting of the door, making sure it was tight and secure.
Our guests and neighbors have been quick to complement the new door. The gloss exterior and flat interior finish is excellent and far superior to your competitors.
We just want you to know how very pleased we are; and we hope your success continues.
Very truly yours,